Privacy Policy

1. Introduction

HOPPA ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to: name, email address, phone number, business details, identity verification documents, and financial information necessary for account opening and KYC/KYB processes.

3. How We Use Your Information

We use your information to: provide and maintain our services, process account applications, comply with regulatory requirements (KYC/KYB/AML), communicate with you about your account, improve our services, and fulfill our legal obligations.

4. Data Sharing

We may share your information with our regulated infrastructure partners (Equals Money Plc, our licensed card issuing partners) as necessary to provide financial services. We may also share data with service providers who assist us in operating our platform, subject to appropriate data protection agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. Our infrastructure is PCI DSS Level 1 certified, SOC 2 Type II compliant, and ISO 27001 certified.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to: access your personal data, rectify inaccurate data, request erasure (right to be forgotten), restrict processing, data portability, and object to processing. To exercise these rights, contact us at info@hoppa.global.

7. Cookies

We use cookies and similar tracking technologies. For more information, please see our Cookie Policy.

8. Contact

For privacy-related inquiries, please contact us at info@hoppa.global.